Warranty Claim
Every LightMode kit is backed by our 1-Year Limited Parts Warranty. If your controller, lights, or accessories fail due to faulty manufacturing, simply email support@lightmodehelmets.com or contact us using the form below and we'll be happy to help.
To help us diagnose your issue properly, we may request that you send us photos, video, and/or the faulty component.
Replacement Parts
If you accidentally cause damage to your controller, lights, or accessories, we allow our customers to purchase replacement parts upon request. Accidental damage includes but is not limited to:
• Water or other wet substances.
• Damage directly caused by negligence.
• Cutting, tugging, or ripping wires.
• Motorcycle accident.
Installing a LightMode kit on anything other than a motorcycle helmet may void your parts warranty.